Account

Account details

• Login with Password and 2-Factor Identification
• How do I change my password?
• Can account details be changed afterwards?
• Delete account
• Change timezone

Email template

• What functions do email templates have?
• What are placeholders?
• What placeholders are there?

Sub-account

• What are subaccounts for?
• How do I add a sub-account?

Connected Social Media Accounts

• How do I add social media accounts?
• Which social media accounts can I add?
• What are the advantages of connecting social media accounts?

Permalink Live-Player

• What is the Permalink Player?

Player Analytics

• Use of Matomo

Statistics

• What statistics do you get?
• Where do i find statistics?
• Overview in the Service Usage (Subtitles, Voice-Over and Speech)

Financial

• My Subscription
• What are Reseller Codes?
• How can I add a Reseller Code to my account?
• Billing for Speech, Voice-Over and Subtitling